As I mentioned in my last post I was on a two day bus trip
visiting eleven Minnesota quilt shops. It is the 6th annual
Minnesota State Shop Hop and my friend, Bev, and I once again hit the road!
Day One started early. The bus left Elk River and made its first
stop in Stillwater at Charlotte’s Web. I’ve only been in this
shop one other time and it was also on a bus shop hop with Bev. It’s located in
a small strip mall and is pretty easy to find. The shop is small but has a
variety of novelty prints, children’s prints, Christmas designs and the usual
fabric fare you find at most shops. They also carry a number of embroidery
designs which are scattered throughout the shop. The ladies were all very nice
and if you are in the area it is worth a stop.
The next shop was Fabric, Fashions & More in Rush City.
This shop has an extensive selection of notions and features Thimbleberries
fabrics and patterns. They also have a variety of traditional prints and
novelty prints. The shop is small but was well staffed and very accommodating.
I have shopped here several times. It’s a nice little afternoon drive from my
side of the Twin Cities.
After a quick stop for lunch we were off to Bear Patch Quilting in White Bear Lake. I haven’t been to this one in ages! They have a
Bernina dealership attached to the quilt shop so that is very convenient. The
shop is full of samples. Be sure to look up! The shop carries batiks, Civil War
prints, novelty prints, children’s prints, 30s prints and a variety of other
prints and solids. They have a selection of embroidery and wool projects as
well. We were all made to feel very welcome. The owner had a large bowl of
small bottles of water, coffee, and trays of treats for all on the shop hop. They
took the time to stop and answer our questions and to help us find what we were
looking for. A shop well worth a visit. Plus, while you are in town take a walk
around and visit the other shops and restaurants. It would be a lovely
way to spend the day with friends.
Soon we were off to the next shop which was, unfortunately,
in sharp contrast to Bear Patch. The shop is Twin Cities Quilting in Roseville.
This is one of the newest shops around and is geared to the more contemporary
style quilter. The shop is small and is full of batiks. The ladies working in
the shop were very pleasant. The same can’t be said for the owner who was
working the cash register. She has to be one of the rudest people I have ever
come across. I had my purchase shoved across the counter to me with no offer of
a bag or even a thank you. I was lucky. Others had very rude comments directed toward them. One
woman tried to use a check card to pay for a small purchase and was nastily
told she would need to use cash because she wasn’t going to pay the check card
fee for that small amount. Another woman, also making a small purchase, was
rudely asked, “What? Are you on a budget?” I could go on, but I won’t. The
bottom line is this owner has a lot to learn about customer service. Every one
of the 32 people on that bus were so offended by her that they won’t be back.
And, like me, they’ll be spreading the word.
But on to more pleasant subjects! There are more shops to
tell you about, but I’ll stop here for now. I did make a few purchases while on
the hop. As part of the statewide shop hop a fabric line is designed and
printed that features a Minnesota theme. At each shop we received a 5 inch
square of one of the fabrics and a pattern for a block. In addition to those
pieces of the line, I purchased a charm pack and a few fat quarters.
The shops are all divided into sections and each section has
a little “prize” for those who spend a minimum amount at each shop and/or who
visit each shop in that section. For this section the gift that came with a $10
purchase was a laminated card featuring quilting tips. If you spent $10 in
each shop and collected all eleven cards, you were given a little plastic
zipper pouch to hold them all.
I think it’s time for me to zip up this post! More next
time!
I enjoyed reading about your shop hop adventures! That shop owner sounded like a very rude person who is driving customers away. I feel sorry for her employees, she must be very hard to work for! Looking forward to hearing more about your trip! BTW, have you started your Cecilia's camp wish list yet?
ReplyDeleteI find it interesting that some shop owners just don't realize how important it is to treat their customers with respect.
ReplyDeleteI have been keeping a wish list on my phone since last year's retreat! It keeps getting longer and longer!!!
We had a very friendly owner greet and wait on us! Maybe she had an off day when you were there.
ReplyDelete